Wednesday 18 December 2013

Merry Christmas from your local carpet cleaners Melbourne

What are your favourite family Christams traditions? Live tree or fake? Presents? Lights on your house? Christmas craft with the kids?

In this blog we talk about our new and old family traditions and our "hand made" Christmas. We also look at a few tips for Christmas cleaning emergencies.

Finally we say thank you to all of our wonderful Melbourne customers for your loyal support in 2013.  We wish you all a very very Merry Christmas and a Happy new Year.  We are operating throughout January 2014 so please give us a call once the parties are over and the clean up begins!!

To read the full post please click here!



Do You Review?

Did you know that on average, most customers read about 2-10 reviews before making up their mind about a business? - See more at: http://blackgoldcarpetcleaning.com.au/category/blogs-articles/#sthash.NpWvU8eA.dpuf
Did you know that on average most customers read 2-9 reviews before making their mind up about a business?  More and more, reviews and the opinions of our peers are playing an increasing role in the success or otherwise of businesses.

Did you know that on average, most customers read about 2-10 reviews before making up their mind about a business? - See more at: http://blackgoldcarpetcleaning.com.au/category/blogs-articles/#sthash.NpWvU8eA.dpuf
In this article we ask customers to think about leaving a review for service based businesses as it can be the crucial deciding factor for customers when choosing a tradie and can really give small businesses a helping hand when it comes to being found by the search engines.
We have many reviews from our customers, both on our website and other review sites like Google and Yalwa.

We love the feedback we get from our customers and it is just another reason to continually strive to exceed customer expectations. For all the facts and figures, click here to read.

Thursday 24 October 2013

SOS...water damage emergency...washing machine overflowing..HELP!

Sunday mornings are sacred, no work, a nice sleep in, relaxing in front of the TV, coffee in hand....then it happened!

Emily from Prahran had a water damage emergency and needed our help NOW! Her washing machine had sprung a leak and she was now paddling around her living room.

I was happy she called so we could fix the problem straight away before it became a major health issue and hopefully the carpet could be saved.

To find out how I saved Emily from major water damage, follow this link; Water Damage Carpet - Emily's story

blackgoldcarpetcleaning.com.au

Carpet Stain removal Melbourne...Tales of the Unexpected!

Lucy from Toorak has booked Black Gold carpet Cleaning to come to here Toorak residence to steam clean the carpet.  Little did she know, they would be witnesses to a horrific accident.

As Yasser from Black Gold sets up, he hears Lucy scream from the living room, a blood curdling cry! When he runs to find Lucy, he discovers a most distressing scene......Lucy had dropped her entire cup of coffee on the carpet.

To see how Yasser dealt with this crisis, please follow this link to the blog on our website;  Lucy's coffee stain removal 


blackgoldcarpetcleaning.com.au
Carpet stain removal Melbourne…Tales of the unexpected! - See more at: http://blackgoldcarpetcleaning.com.au/carpet-stain-removal-melbourne/#sthash.DgjaEDpW.dpuf
Carpet stain removal Melbourne…Tales of the unexpected! - See more at: http://blackgoldcarpetcleaning.com.au/carpet-stain-removal-melbourne/#sthash.DgjaEDpW.dpuf
Carpet stain removal Melbourne…Tales of the unexpected! - See more at: http://blackgoldcarpetcleaning.com.au/carpet-stain-removal-melbourne/#sthash.DgjaEDpW.dpuf

Thursday 22 August 2013

From little things big things grow….

All jobs are "BIG" jobs for Black Gold Carpet Cleaning Melbourne

In this edition, we pose the question, are all customers equal or does it depend on the size of the job?

Yasser Mohamed of Black Gold Carpet Cleaning Melbourne tells the story of the day he went to a very small job in Brighton and did such a good job the customer rebooked for a much, much bigger job the following week.

You just never know where a small job will lead, so at Black Gold Carpet Cleaning we treat all customers as VIPs and strive for consistently high quality customer service and results, every job.

Yasser says, "One thing I have learned from life experience is to apply the same enthusiasm and passion to each and every job, no matter how big or small. no matter how profitable, all leads are good leads and all carpet cleaning customers have the potential for repeat business."

At Black Gold Carpet Cleaning we love our job and you will too!
One thing I have learned from life experience, is to apply the same enthusiasm and passion to each and every job, no matter how big or small, no matter how profitable, all leads are good leads and all carpet cleaning customers have potential for repeat business. - See more at: http://blackgoldcarpetcleaning.com.au/bg-carpet-cleaning-all-jobs-are-big-jobs/#sthash.pzQ9KtYV.dpuf
All jobs are “BIG” jobs for Black Gold Carpet Cleaning - See more at: http://blackgoldcarpetcleaning.com.au/bg-carpet-cleaning-all-jobs-are-big-jobs/#sthash.pzQ9KtYV.dpuf
All jobs are “BIG” jobs for Black Gold Carpet Cleaning - See more at: http://blackgoldcarpetcleaning.com.au/bg-carpet-cleaning-all-jobs-are-big-jobs/#sthash.pzQ9KtYV.dpuf

All jobs are “BIG” jobs for Black Gold Carpet Cleaning

Carpet cleaning MelbourneFrom little things big things grow….

Do you treat small jobs like big jobs? At Black Gold Carpet Cleaning Melbourne, we strive to maintain consistently exceptional customer service, no matter the size of the job. One thing I have learned from life experience, is to apply the same enthusiasm and passion to each and every job, no matter how big or small, no matter how profitable, all leads are good leads and all carpet cleaning customers have potential for repeat business.
- See more at: http://blackgoldcarpetcleaning.com.au/bg-carpet-cleaning-all-jobs-are-big-jobs/#sthash.pzQ9KtYV.dpuf

All jobs are “BIG” jobs for Black Gold Carpet Cleaning

Carpet cleaning MelbourneFrom little things big things grow….

Do you treat small jobs like big jobs? At Black Gold Carpet Cleaning Melbourne, we strive to maintain consistently exceptional customer service, no matter the size of the job. One thing I have learned from life experience, is to apply the same enthusiasm and passion to each and every job, no matter how big or small, no matter how profitable, all leads are good leads and all carpet cleaning customers have potential for repeat business.
- See more at: http://blackgoldcarpetcleaning.com.au/bg-carpet-cleaning-all-jobs-are-big-jobs/#sthash.pzQ9KtYV.dpuf

Thursday 1 August 2013

How to remove red wine on carpet

Red wine on carpetOh no! Not on the carpet!

In this edition of Black Gold Carpet Cleaning news, Yasser Mohamed shares his visit to Nicole's place in Canterbury, Vic. He was called to do general carpet steam cleaning but found more than the average spots and stains.

Nicole had spilt red wine on the carpet over 12 months ago and had not been able to remove it.  Yasser had to call on all his experience, training and just a little magic to help Nicole be rid of this unsightly red wine stain on the carpet.

To read the full article click here How to remove red wine on carpet

For any red or brown stain, time is of the essence, remove excess liquid immediately, gently blot with a clean damp cloth, do not rub. Call Black Gold Carpet Cleaning for their expert advice and service.
Mobile: 0403 254 080
www.blackgoldcarpetcleaning.com.au

Saturday 27 July 2013

Deal or No Deal? Prices for Carpet Cleaning in Melbourne smashed!

 Cheap carpet cleaning in Melbourne is easy to find, but at what cost?

http://blackgoldcarpetcleaning.com.au/wp-content/uploads/2013/07/Hot-deals-for-carpet-cleaning-in-Melbourne.jpg

In this blog, Yasser Mohamed from Black Gold Carpet Cleaning asks, has the coupon industry ruined our customers’ price perception forever?  Carpet Cleaning in Melbourne is extremely competitive and it is really difficult to stand out from the crowd.  We try to by offering fantastic service and results every time and highlighting our uniqueness.    

Price is often a crucial deciding factor for our customers, that is why we try to keep the price as low as possible without selling ourselves short. But how can we compete with “4 rooms of carpet cleaning for $50″ and do we really want to?

To read the full version of this blog on our website, click here; Death By Coupon! Prices for carpet cleaning in Melbourne Smashed!

Monday 1 July 2013

Carpet Steam Cleaning in Melbourne - Why choose us?

In this blog Yasser Mohamed from Black Gold Carpet Cleaning asks, what makes us unique? Why would customers chose Black Gold Carpet Cleaning over and above all the other carpet steam cleaners in Melbourne? Recently we have been looking at our marketing strategy and these are two of the questions we asked ourselves. We came up with 6 main differences between us and our competition. To see the full version of this blog, please click here, http://blackgoldcarpetcleaning.com.au/carpet-steam-cleaning-melbourne/

  • Fully Qualified
  • Family Owned & Operated
  • Real Guarantee
  • We Keep Our Promise
  • Environmentally Friendly
  • Results that have to be seen to be believed!

Carpet steam cleaning in Melbourne - Beforecarpet steam cleaning in Melbourne
 


Tuesday 11 June 2013

Have you ever Googled yourself? Black Gold Carpet Steam Cleaning in Melbourne did with surprise result!

Yasser Mohamed from Black Gold Carpet Cleaning did, and boy was he surprised to find this post!  In amongst the usually deals and ratings sites for Carpet Steam Cleaning in Melbourne, he came across the published blog of one of his customers.


Sammie wrote: "Today I got the carpets steam cleaned - woo hoo! I was insanely excited about it and Black Gold Carpet Cleaning's owner, Yasser, actually came to do the job himself............"

To read the full post, please click here http://blackgoldcarpetcleaning.com.au/have-you-ever-googled-yourself/


Lazing with Snowflake



Sunday 2 June 2013

Wednesday 29 May 2013

Hello and welcome to our first blog post on our brand new website! Black Gold Carpet Cleaning Melbourne is a family owned and operated, professional carpet cleaning business.  We are fully IICRC qualified, based in Carnegie and service most Melbourne suburbs.  Call us for a free and friendly quote.  Remember.....
Call Black Gold Carpet Cleaning instead!!! Ph: 0403 254 080
http://blackgoldcarpetcleaning.com.au/