Tuesday 11 February 2014

Great Expectations.......

Melbourne Carpet Cleaning Guarantees - are they real?

 Are you a serial complainer? Do you often find yourself waiting on hold to lodge a complaint or offer feedback relating to the purchase of goods or services? Do you have to fight for your refund or a replacement/re do? If so, then thank you!  It is customers like you who make businesses accountable.

At Black Gold Carpet Cleaning Melbourne, we offer a no questions asked satisfaction guarantee with no fine print.  If you are not happy, we are not happy and we won't rest until everyone is happy!  Unfortunately this is not always the case. As I found out, when I tried to return a pair of my son's sports shoes to a very well known and respected brand outlet. They had fallen apart after 2 months......to read the whole story and find out how I fared click here Guarantees - real or just a marketing gimmick?


Are you a serial complainer?  Do often find yourself waiting on hold for an eternity to speak to a customer service representative about a defective purchase or dodgy service? - See more at: http://blackgoldcarpetcleaning.com.au/guaranteed-carpet-cleaning-melbourne/#sthash.CePCESCF.dpufAre you a serial
Are you a serial complainer?  Do often find yourself waiting on hold for an eternity to speak to a customer service representative about a defective purchase or dodgy service? - See more at: http://blackgoldcarpetcleaning.com.au/guaranteed-carpet-cleaning-melbourne/#sthash.CePCESCF.dpuf